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Karman has volunteered with us for over

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Listening with care, one conversation at a time.

Listening with care,

one conversation at a time.

English, Cantonese and Putonghua

English, Cantonese and Putonghua

Whatever’s on your mind,
someone’s on the line

Whatever’s on your mind,
someone’s on the line.

Need someone to talk to? Call our 24-hour hotline on (+852)2896 0000.

Listening. Support. No judgement.

24-hour hotline 2896 0000

24-hour hotline 2896 0000

Confidential and non-judgemental.

Confidential and non-judgemental.

Karman, a Samaritans listening volunteer, answering the hotline
Karman, a Samaritans listening volunteer, answering the hotline
Karman, a Samaritans listening volunteer, answering the hotline

Emotional support · Open 24 hours a day

When you need to talk,
you can start here

You don’t need to sort out your feelings first or decide whether things are ‘serious enough’. Choose the way that feels right for you. We’ll listen at your pace.

I need someone to talk to

Someone is here to listen

Our trained volunteers are here to listen, without judgement or pressure to make a decision. You decide what to share and how much.

24-hour emotional support hotline

I’m worried about someone

Begin with one caring question

If you are worried about a friend, colleague or student, you can learn how to open a conversation, listen with care and recognise when more support may be needed.

You do not have to carry this alone, or solve everything at once.

Qualified listening volunteers

Trained and qualified to listen with care

No judgement

Talk at your own pace

Your privacy matters

Caller ID is not used

If you or someone near you is in immediate danger, call 999 or go to the nearest Accident and Emergency Department

Emotional support · Open 24 hours a day

When you need to talk,
you can start here

You don’t need to sort out your feelings first or decide whether things are ‘serious enough’. Choose the way that feels right for you. We’ll listen at your pace.

I need someone to talk to

Someone is here to listen

Our trained volunteers are here to listen, without judgement or pressure to make a decision. You decide what to share and how much.

24-hour emotional support hotline

I’m worried about someone

Begin with one caring question

If you are worried about a friend, colleague or student, you can learn how to open a conversation, listen with care and recognise when more support may be needed.

You do not have to carry this alone, or solve everything at once.

Qualified listening volunteers

Trained and qualified to listen with care

No judgement

Talk at your own pace

Your privacy matters

Caller ID is not used

If you or someone near you is in immediate danger, call 999 or go to the nearest Accident and Emergency Department.

Emotional support · Open 24 hours a day

When you need to talk,
you can start here

You don’t need to sort out your feelings first or decide whether things are ‘serious enough’. Choose the way that feels right for you. We’ll listen at your pace.

I need someone to talk to

Someone is here to listen

Our trained volunteers are here to listen, without judgement or pressure to make a decision. You decide what to share and how much.

24-hour emotional support hotline

I’m worried about someone

Begin with one caring question

If you are worried about a friend, colleague or student, you can learn how to open a conversation, listen with care and recognise when more support may be needed.

You do not have to carry this alone, or solve everything at once.

Qualified listening volunteers

Trained and qualified to listen with care

No judgement

Talk at your own pace

Your privacy matters

Caller ID is not used

If you or someone near you is in immediate danger, call 999 or go to the nearest Accident and Emergency Department

A telephone and headset used for the emotional support hotline

Contact us

Contact us

Calling for the first time?
You can speak freely.

You don’t need to prepare what to say. Here are some questions people often consider before their first call.

About us

About us

Listening with care
since 1958

Listening with care
since 1958

In 1953, the Revd Chad Varah, founder of the Samaritans, began a listening service in London to help prevent suicide. That belief in the power of a caring conversation later reached Hong Kong, where our branch was formally established in 1960. We have been here ever since, listening to people through some of life’s most difficult moments.

The Samaritans Hong Kong 50th anniversary display, historic photographs and service awards

Donate

Donate

Every call
deserves to be heard

Behind every figure is a real person whose story was met with time, care and attention.

In 2024/25, we answered 24,227 hotline calls

People call us from every age group and background. Whatever you are facing, whether it feels overwhelming or simply difficult to carry alone, you can speak to a trained volunteer at your own pace.

24,227 calls

24,227 calls

24,227 calls

24,227 calls

24,227 calls

24,227 calls

Hotline calls in 2024/25

Participants talking at a community activity stand

800 support emails answered

The Samaritans Hong Kong is led by volunteers and sustained by the generosity of the public. Alongside the volunteers who answer our 24-hour hotline, every donor helps keep confidential emotional support available to people who need someone to listen.

Support someone

Support someone

Ordinary people with an extraordinary commitment.

Ordinary people with an extraordinary commitment.

Our service is sustained by ordinary people who make an extraordinary commitment: to listen with care to every person who calls.

An older participant and a younger participant making crafts together

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dedicated volunteers

Participants talking at an intergenerational workshop

Together, we can help

Together, we can help

Someone is there to listen, day and night

Keep someone listening, day and night.

Your donation keeps our hotline running and helps train and support our volunteers.