Karman has volunteered with us for over

Listening with care, one conversation at a time.

Listening with care,

one conversation at a time.

English, Cantonese and Putonghua

Whatever’s on your mind,
someone’s on the line.

Need someone to talk to? Call our 24-hour hotline on ⁽⁺⁸⁵²⁾2896 0000.

Listening. Support. No judgement.

24-hour hotline 2896 0000

Confidential and non-judgemental.

Karman, a Samaritans listening volunteer, answering the hotline

Emotional support · Open 24 hours a day

When you need to talk,
you can start here

You don’t need to sort out your feelings first or decide whether things are ‘serious enough’. Choose the way that feels right for you. We’ll listen at your pace.

I need someone to talk to

Someone is here to listen

Our trained volunteers are here to listen, without judgement or pressure to make a decision. You decide what to share and how much.

24-hour emotional support hotline

⁽⁺⁸⁵²⁾2896 0000

Call 2896 0000 now

I’m worried about someone

Begin with one caring question

If you are worried about a friend, colleague or student, you can learn how to open a conversation, listen with care and recognise when more support may be needed.

You do not have to carry this alone, or solve everything at once.

Learn how to support someone

Qualified listening volunteers

Trained and qualified to listen with care

No judgement

Talk at your own pace

Your privacy matters

Caller ID is not used

If you or someone near you is in immediate danger, call 999 or go to the nearest Accident and Emergency Department.

Emotional support · Open 24 hours a day

When you need to talk,
you can start here

You don’t need to sort out your feelings first or decide whether things are ‘serious enough’. Choose the way that feels right for you. We’ll listen at your pace.

I need someone to talk to

Someone is here to listen

Our trained volunteers are here to listen, without judgement or pressure to make a decision. You decide what to share and how much.

24-hour emotional support hotline

⁽⁺⁸⁵²⁾2896 0000

Call 2896 0000 now

I’m worried about someone

Begin with one caring question

If you are worried about a friend, colleague or student, you can learn how to open a conversation, listen with care and recognise when more support may be needed.

You do not have to carry this alone, or solve everything at once.

Support someone

Qualified listening volunteers

Trained and qualified to listen with care

No judgement

Talk at your own pace

Your privacy matters

Caller ID is not used

If you or someone near you is in immediate danger, call 999 or go to the nearest Accident and Emergency Department.

Emotional support · Open 24 hours a day

When you need to talk,
you can start here

You don’t need to sort out your feelings first or decide whether things are ‘serious enough’. Choose the way that feels right for you. We’ll listen at your pace.

I need someone to talk to

Someone is here to listen

Our trained volunteers are here to listen, without judgement or pressure to make a decision. You decide what to share and how much.

24-hour emotional support hotline

⁽⁺⁸⁵²⁾2896 0000

Call 2896 0000 now

I’m worried about someone

Begin with one caring question

If you are worried about a friend, colleague or student, you can learn how to open a conversation, listen with care and recognise when more support may be needed.

You do not have to carry this alone, or solve everything at once.

Learn how to support someone

Qualified listening volunteers

Trained and qualified to listen with care

No judgement

Talk at your own pace

Your privacy matters

Caller ID is not used

If you or someone near you is in immediate danger, call 999 or go to the nearest Accident and Emergency Department.

A Samaritans volunteer providing emotional support at the hotline centre

Calling for the first time?
You can speak freely.

You don’t need to prepare what to say. Here are some questions people often ask before their first call.

When can I call The Samaritans?

If you feel distressed, lonely, overwhelmed or simply need someone to talk to, you can call 2896 0000. There is no threshold you have to meet, and you do not need to prepare what to say.

Call 2896 0000

About us

Listening with care
since 1958

In 1953, the Revd Chad Varah, founder of the Samaritans, began a listening service in London to help prevent suicide. That belief in the power of a caring conversation later reached Hong Kong, where our branch was formally established in 1960. We have been here ever since, listening to people through some of life’s most difficult moments.

Learn about our history

The Samaritans Hong Kong 50th anniversary display, historic photographs and service awards

Donate

Every call
deserves to be heard

Behind every figure is a real person whose story was met with time, care and attention.

Samaritans listening cards used to share messages of support

In 2024/25, we answered 24,227 hotline calls

People call us from every age group and background. Whatever you are facing, whether it feels overwhelming or simply difficult to carry alone, you can speak to a trained volunteer at your own pace.

24,227 calls

Hotline calls in 2024/25

800 support emails answered

The Samaritans Hong Kong is led by volunteers and sustained by the generosity of the public. Alongside the volunteers who answer our 24-hour hotline, every donor helps keep confidential emotional support available to people who need someone to listen.

Support our services

Keep up with our latest work

Read about our services, volunteer stories, emotional support and suicide prevention work.

A calm, private space for an emotional support conversation

When things feel low, someone is here to listen

A quiet moment to put difficult feelings into words

When emotions need somewhere to go

A private and non-judgemental listening conversation

Confidential listening, so you can talk openly

When things feel low, someone is here to listen

When emotions need somewhere to go

Confidential listening, so you can talk openly

A trained volunteer listening with care and attention

How our volunteers support callers

View all stories

Support someone

Ordinary people with an extraordinary commitment.

Our service is sustained by ordinary people who make an extraordinary commitment: to listen with care to every person who calls.

Join our volunteer team

Historic Samaritans displays and service awards

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dedicated volunteers

A group of volunteers stacking their hands together

Services

Fourteen years of listening

For 14 years, Karman has answered calls as an emotional support volunteer.

This time, we listen to her story.

Read a listening volunteer’s story

Karman, a listening volunteer, on duty at The Samaritans Hong Kong hotline centre

Whatever’s on your mind, someone’s on the line.

When you need to talk,you can start here

Someone is here to listen

Begin with one caring question

When you need to talk,you can start here

Someone is here to listen

Begin with one caring question

When you need to talk,you can start here

Someone is here to listen

Begin with one caring question

Calling for the first time?You can speak freely.

When can I call The Samaritans?

Listening with caresince 1958

Every calldeserves to be heard

In 2024/25, we answered 24,227 hotline calls

24,227 calls

24,227 calls

24,227 calls

24,227 calls

24,227 calls

24,227 calls

800 support emails answered

Keep up with our latest work

When things feel low, someone is here to listen

When things feel low, someone is here to listen

When emotions need somewhere to go

When emotions need somewhere to go

Confidential listening, so you can talk openly

Confidential listening, so you can talk openly

When things feel low, someone is here to listen

When emotions need somewhere to go

Confidential listening, so you can talk openly

How our volunteers support callers

Ordinary people with an extraordinary commitment.

Ordinary people with an extraordinary commitment.

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Fourteen years of listening

Keep someone listening, day and night.

Keep someone listening, day and night.

Whatever’s on your mind,
someone’s on the line.

When you need to talk,
you can start here

When you need to talk,
you can start here

When you need to talk,
you can start here

Calling for the first time?
You can speak freely.

Listening with care
since 1958

Every call
deserves to be heard