Support 24-hour emotional support
A listening ear, whenever it is needed
Your donation helps sustain our 24-hour hotline, email support, volunteer training and community work, so people in distress can reach someone who will listen.
Available payment methods are shown securely at checkout.
A call depends on more than a telephone
Behind every call are trained volunteers, mentors, secure systems, suitable premises and a team keeping the service running. Your donation supports this work.
A call depends on more than a telephone
Behind every call are trained volunteers, mentors, secure systems, suitable premises and a team keeping the service running. Your donation supports this work.
Behind every call are trained volunteers, mentors, secure systems, suitable premises and a team keeping the service running. Your donation supports this work.
Keep the hotline running
Support the daily operation of our hotline and email services
Train and support volunteers
Support volunteer selection, training, supervised practice and ongoing care
Bring support into the community
Support emotional wellbeing work with young people, schools, older people, carers and communities
Protect safety and quality
Support privacy, secure systems, coordination and continuous improvement
Keep the hotline running
Support the daily operation of our hotline and email services
Train and support volunteers
Support volunteer selection, training, supervised practice and ongoing care
Bring support into the community
Support emotional wellbeing work with young people, schools, older people, carers and communities
Protect safety and quality
Support privacy, secure systems, coordination and continuous improvement
Keep the hotline running
Support the daily operation of our hotline and email services
Train and support volunteers
Support volunteer selection, training, supervised practice and ongoing care
Bring support into the community
Support emotional wellbeing work with young people, schools, older people, carers and communities
Protect safety and quality
Support privacy, secure systems, coordination and continuous improvement
Every figure represents a person who reached out
In 2024/25, The Samaritans Hong Kong answered 24,227 hotline calls and 800 support emails.
Hotline calls answered
24,227
in 2024/25
Support emails answered
800
in 2024/25
New listening volunteers
26
trained in 2024/25
Every figure represents a person who reached out
In 2024/25, The Samaritans Hong Kong answered 24,227 hotline calls and 800 support emails.
Hotline calls answered
24,227
in 2024/25
Support emails answered
800
in 2024/25
New listening volunteers
26
trained in 2024/25
Every figure represents a person who reached out
In 2024/25, The Samaritans Hong Kong answered 24,227 hotline calls and 800 support emails.
Hotline calls answered
24,227
in 2024/25
Support emails answered
800
in 2024/25
New listening volunteers
26
trained in 2024/25
From regular giving to 24-hour listening
Your support keeps listening available
Volunteers give their time, partners offer practical help, and donors provide the resources that keep the service available. Every donation helps someone in distress reach a trained listener.
From regular giving to 24-hour listening
Your support keeps listening available
Volunteers give their time, partners offer practical help, and donors provide the resources that keep the service available.
From regular giving to 24-hour listening
Your support keeps listening available
Volunteers give their time, partners offer practical help, and donors provide the resources that keep the service available. Every donation supports the belief that no one in distress should have to face it alone.
From regular giving to 24-hour listening
How your donation supports listening
Donations support the day-to-day work that enables people to keep contacting us.
01
Make your donation
Choose an amount and available payment method
02
Sustain daily services
Support volunteers, the hotline, secure systems and community work
03
Keep support within reach
Trained volunteers listen by phone or email, at the caller’s pace
From regular giving to 24-hour listening
How your donation supports listening
Donations support the day-to-day work that enables people to keep contacting us.
01
Make your donation
Choose an amount and available payment method
02
Sustain daily services
Support volunteers, the hotline, secure systems and community work
03
Keep support within reach
Trained volunteers listen by phone or email, at the caller’s pace
From regular giving to 24-hour listening
How your donation supports listening
Donations support the day-to-day work that enables people to keep contacting us.
01
Make your donation
Choose an amount and available payment method
02
Sustain daily services
Support volunteers, the hotline, secure systems and community work
03
Keep support within reach
Trained volunteers listen by phone or email, at the caller’s pace
From regular giving to 24-hour listening
Why regular support matters
Reliable emotional support requires steady, long-term preparation. Regular donations help keep the service available day after day.
01
Keep listening available
Distress can arise at any time. Regular gifts help sustain the hotline, email support, secure systems and premises.
02
Prepare and support volunteers
Careful selection, training, supervised practice, mentoring and ongoing support begin long before a call is answered.
03
Extend support in the community
Your support also helps people in schools, centres for older people and the wider community recognise emotional needs and know where to seek help.
From regular giving to 24-hour listening
Why regular support matters
Reliable emotional support requires steady, long-term preparation. Regular donations help keep the service available day after day.
01
Keep listening available
Distress can arise at any time. Regular gifts help sustain the hotline, email support, secure systems and premises.
02
Prepare and support volunteers
Careful selection, training, supervised practice, mentoring and ongoing support begin long before a call is answered.
03
Extend support in the community
Your support also helps people in schools, centres for older people and the wider community recognise emotional needs and know where to seek help.
From regular giving to 24-hour listening
Why regular support matters
Reliable emotional support requires steady, long-term preparation. Regular donations help keep the service available day after day.
01
Keep listening available
Distress can arise at any time. Regular gifts help sustain the hotline, email support, secure systems and premises.
02
Prepare and support volunteers
Careful selection, training, supervised practice, mentoring and ongoing support begin long before a call is answered.
03
Extend support in the community
Your support also helps people in schools, centres for older people and the wider community recognise emotional needs and know where to seek help.
Help keep a listening ear available
Every day, people reach out to us by phone or email because they need someone to listen.
In 2024–2025, our hotline received 24,227 calls, and our volunteers responded to 800 emails from people seeking emotional support.
Keeping this support available 24/7 requires trained volunteers, safe and reliable systems, and sustained work across schools and communities.
Your donation helps make all of this possible - and reminds people facing a difficult time that they don’t have to face it alone.
Thank you for standing with us and helping us keep listening.
Help keep a listening ear available
In 2024/25, the hotline answered 24,227 calls and volunteers replied to 800 support emails. Every donation helps keep this work available.
Help keep a listening ear available
Every day, people reach out to us by phone or email because they need someone to listen.
In 2024–2025, our hotline received 24,227 calls, and our volunteers responded to 800 emails from people seeking emotional support.
Keeping this support available 24/7 requires trained volunteers, safe and reliable systems, and sustained work across schools and communities.
Your donation helps make all of this possible - and reminds people facing a difficult time that they don’t have to face it alone.
Thank you for standing with us and helping us keep listening.
Frequently asked questions
Questions?
We’re here to help
Which payment methods can I use for an online donation?
The online donation page supports several payment methods commonly used in Hong Kong, including credit cards, Faster Payment System (FPS) and Octopus. The available options will be shown at checkout.
Can I make a one-off or monthly donation?
Are donations tax-deductible?
When will I receive my receipt?
Will I be charged if the payment is not completed?
How will my payment and personal data be handled?
How can I ask about corporate, memorial or other ways to give?
Still have a question?
Contact us by email or another convenient method.
Frequently asked questions
Questions?
We’re here to help
Which payment methods can I use for an online donation?
The online donation page supports several payment methods commonly used in Hong Kong, including credit cards, Faster Payment System (FPS) and Octopus. The available options will be shown at checkout.
Can I make a one-off or monthly donation?
Are donations tax-deductible?
When will I receive my receipt?
Will I be charged if the payment is not completed?
How will my payment and personal data be handled?
How can I ask about corporate, memorial or other ways to give?
Still have a question?
Contact us by email or another convenient method.
Frequently asked questions
Questions?
We’re here to help
Which payment methods can I use for an online donation?
The online donation page supports several payment methods commonly used in Hong Kong, including credit cards, Faster Payment System (FPS) and Octopus. The available options will be shown at checkout.
Can I make a one-off or monthly donation?
Are donations tax-deductible?
When will I receive my receipt?
Will I be charged if the payment is not completed?
How will my payment and personal data be handled?
How can I ask about corporate, memorial or other ways to give?
Still have a question?
Contact us by email or another convenient method.
Support 24-hour emotional support
Give what feels right for you. Every donation helps sustain our 24-hour emotional support service.
Support 24-hour emotional support
Give what feels right for you. Every donation helps sustain our 24-hour emotional support service.
Support 24-hour emotional support
Give what feels right for you. Every donation helps sustain our 24-hour emotional support service.