Supporting someone who is feeling low

Listen before you respond

When a friend or relative is feeling low, we may rush to reassure them or offer solutions. Often, what they need most is to be heard quietly and attentively.

You can express your care in simple words, such as, “I am here. You can tell me as much or as little as you want.” Try not to dismiss their feelings or compare their difficulties with somebody else's.

Ask about safety directly and gently

If you are worried that someone may be having thoughts of suicide, you can ask them directly and calmly. An honest question does not put the idea into their mind; it shows that you are willing to face their pain with them.

If they are in immediate danger, do not leave them alone, and seek emergency help as soon as possible.